WORK

ABOUT

RESUME↗

Product designer using design thinking to build more accessible and equitable health systems.

Product Design and Research @ Blue Shield of California

Product Design and Research @ Blue Shield of California

June 2026 – Present

June 2026 – Present

Co-Founder & Design Lead @ Helios

Co-Founder & Design Lead @ Helios

September 2025 – December 2025

September 2025 – December 2025

Product Design @ Siegel+Gale (Contract)

Product Design @ Siegel+Gale (Contract)

June 2024 – December 2024

June 2024 – December 2024

© 2026 Heather Liu. All Rights Reserved.

© 2026 Heather Liu. All Rights Reserved.

BLUE SHIELD OF CALIFORNIA & STELLARUS – DELIVERED 2026

Improving retention of health plan members during the renewal process

Led user research to identify opportunities to boost completion of Medi-Cal renewal applications.

Led user research to boost completion of Medi-Cal coverage renewal applications

BLUE SHIELD OF CALIFORNIA & STELLARUS – DELIVERED 2026

Improving retention of health plan members during the renewal process

Led user research to identify opportunities to boost completion of Medi-Cal renewal applications.

HELIOS – SHIPPED 2025

Shipping AI tooling for drug development in 8 weeks

Led end-to-end product design of biomedical research platform streamlining drug discovery research.

HELIOS – SHIPPED 2025

Shipping AI tooling for drug development in 8 weeks

Led end-to-end product design of biomedical research platform streamlining drug discovery research.

CALIFORNIA DEPARTMENT OF PUBLIC HEALTH – DELIVERED 2025

End-to-end patient management for high-risk healthcare treatment

Spearheaded research, prototyping, and testing of self-enrollment web platform to target low enrollment in California’s PrEP Assistance Program.

CALIFORNIA DEPARTMENT OF PUBLIC HEALTH – DELIVERED 2025

End-to-end patient management for high-risk healthcare treatment

Spearheaded research, prototyping, and testing of self-enrollment web platform to target low enrollment in California’s PrEP Assistance Program.

Product designer using design thinking to build more accessible and equitable health systems.

PREVIOUSLY

UX Designer @ Siegel + Gale (Contract)

September 2024 – December 2024

Experience Design Intern @ Siegel+Gale

June 2024 – August 2024

Product Design Intern @ Alcōv

February 2024 – May 2024

© 2025 Heather Liu. All Rights Reserved.

Product designer using design thinking to build more accessible and equitable health systems.

PREVIOUSLY

UX Designer @ Siegel + Gale (Contract)

September 2024 – December 2024

Experience Design Intern @ Siegel+Gale

June 2024 – August 2024

Product Design Intern @ Alcōv

February 2024 – May 2024

© 2025 Heather Liu. All Rights Reserved.

LET'S GET IN TOUCH.

Thanks for visiting! Reach out if you're interested

in working together or want to learn more about my work.

CONTACT

LET'S GET IN TOUCH.

Thanks for visiting! Reach out if you're interested in working together or want to learn more about my work.

CONTACT

LET'S GET IN TOUCH.

Thanks for visiting! Reach out if you're interested in working together or want to learn more about my work.

CONTACT